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Address : 2790 Decker Lake Dr, West Valley City, UT 84119, USA
Phone : (801) 486-2942
I worked with Joseph earlier this morning, he called me after receiving the email I had sent late last night. He was very clear and extremely helpful, I was able to fully understand the situation and what happens moving forward. In a situation that was completely gut-wrenching, I’m glad that I got to work with someone so openly knowledgeable and quick to respond. Thank you!!
Finest example of the worst most disgusting selfish bottom feeding con artists in our country
The first time I talked to someone they were VERY rude! we got into a pretty big argument… The fact that they don’t take payments is a tad ridiculous to me. I am a single mom and have a hard time as it is.. I am not claiming that I don’t owe a debt but the fact that it went from a debt collector to them in a matter of a week after my bankruptcy was over is a little bit much!!! the second person I talked to was a little nicer but still quit a bit rude. and this time the women was so much nicer even though my bill pretty much doubled with them… I am sad that we have to deal with that rude of people on the phone when we have a hard time as it is… Get it together people!! be a little nicer it will go a lot farther than you think it will..
I was served a notice that I had a balance with Rocky Mountain Power. I was unaware of any balance so I called Rocky Mountain Power. They were able to find that I did. I inquired as to why I was not informed of it when I turned on the power at my current address. They did not know. So, I asked for the balance and they gave it to me. The balance was very high. They said it would be alright if I called them later to pay it and I did. I payed the balance in full and a collection fee for Express Recovery Services.
I later began receiving notices from the Law Office of Edwin Parry stating that they were suing me and I needed to pay the balance on the account. I communicated that I had done that and asked them to cease their legal actions. They did not. But, when I went to the court to plead my case and show that I had payed the balance in full the court had no record of the case. There was not a case to be heard. They could not find me by the case number on the letters, my name, or any personal info.
I took this to mean that Edwin Parry did not pursue in accordance with his office’s letters. But, letters kept coming stating they were obtaining a judgement. So, I wrote to Mr. Parry. He stated that there was a balance on my account. I disputed that because I paid the balance in full.
I called Rocky Mountain Power again to inquire of the validity of any further debt. They stated that there was still collection fees in the amount of $223.90 and that they had paid the previous $99 to Express Recovery. I asked if this was a legitimate balance that needed to be paid and they said yes. I offered to pay it immediately. They transferred me to Express Recovery Services. After waiting for over a minute of ringing a teleprompt informed me to wait longer. I finally got a very nice and cheery person on the phone. I stated that I wanted to clear up the confusion and pay the collection fee balance that I confirmed with Rocky Mountain Power. She stated okay.
I was transferred to Edwin Parry’s law office. Who proceeded to claim that I owed them over $1000.00 in court costs. I explained that I approached the court on the prescribed dates of their letters. There was no court cases to be found. She stated that I was mistaken. I explained that I most certainly was not. I also explained that I wanted to pay the collection fee that I thought was paid in full previously. She stated that any payment I made to her would only be a partial payment towards “ongoing court and legal fees”. She advised that I obtain a lawyer.
This was very suspect to me. I ended the call and called back Rocky Mountain Power. They apologized for the inconvenience and allowed me to pay them directly for the remaining fee. “Inconvenience”
This Law Office served me and sent me many letters expressing that I was being sued and judgement obtained against me. I could not argue any case in the court because there was not any case in the court.
I have written the court in complaint.
Disgusting, the personnel are rude and condescending and treat you like you are some deadbeat. Guess what things happen to good people all the time that sometimes are out of their control. They hide behind saying they are a law office when really it is Express Recovery Service and after talking with my attorney he informed me they have a reputation for being ruthless and rude. They clearly are in this for the monetary gain and nothing more. They speak in rehearsed and monotone voices, I apologize if you ever have to do any business with Edwin Parry Law Office!!!!!!
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